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General responsibilities and expectations include but not limited to:

• With 6-10 yrs of hands-on subject expertise in troubleshooting VMware Horizon 7.x technical matters
• Strong experience in supporting a multi-farm VMware Horizon VDI implementation specifically utilizing the Horizon Enterprise platform
• Experience on installing, configuring, and administrating large, complex Horizon VDI environments
• VDI image build process and management.
• Ability to analyse logs, track and resolve complex using tools including vROPs, etc.
• Knowledge and experience with VMware Dynamic Environment Manager: AppVolumes/AppStacks and User Environment Manager (UEM)
• Knowledge on VDI ports and protocols
• Ability to conduct research into system infrastructure performance issues and products as required
• Good technical knowledge of network and VMware VDI components
• Good to have – Horizon Client View certification