Privacy Policy

DataSpeaks is a software engineering company based in Hyderabad, India, building custom business platforms and SaaS products for clients in the United States, India, and other regions. You can contact us about privacy at balla@dataspeaks.co.

We use the information we collect to:

• provide, operate, and maintain the Services you have requested;
• publish content and retrieve analytics for accounts you have connected, at your direction;
• respond to enquiries and provide customer support;
• secure the Services, prevent abuse, and comply with legal obligations;
• improve our products, using aggregated or de-identified data.

Where our products integrate with the LinkedIn Community Management APIs (or similar platform APIs):

• We access only pages and profiles that a customer or individual user has explicitly connected through the platform’s own OAuth consent flow.
• Data retrieved (such as posts, comments, reactions, and analytics for the connected page or profile) is displayed only to the account that owns it. It is never shared with, aggregated across, or resold to other customers or third parties.
• Platform data is used solely to provide the product features the connecting user has requested — drafting, approving, and publishing their own content; responding to engagement on their own posts; and viewing analytics for their own pages and profiles.
• Platform data is not used for advertising or sales use cases, is not used to build profiles of individuals, and is not enriched with data from other sources.
• When a user disconnects a platform account, or terminates their subscription, we delete the platform data associated with that connection within 30 days. We will also securely delete all data obtained via a platform’s APIs upon request from that platform.

We share personal information only with: service providers who host or support our infrastructure under confidentiality obligations (for example, cloud hosting providers); professional advisers where required; and authorities where the law requires it. We do not share platform-derived data with any third party except the infrastructure providers needed to run the Services.

We keep personal information only as long as needed for the purposes described above: account data for the life of the account plus a short wind-down period; contact enquiries for up to 24 months; connected-platform data per Section 4. We then delete or irreversibly anonymize it.

We are ISO 9001:2015 and ISO/IEC 27001 certified, and follow the security practices those certifications require, including encryption in transit, access controls limited to personnel who need access, and audit logging. No method of transmission or storage is completely secure, but we work to protect your information appropriately.

Depending on your location, you may have rights to access, correct, delete, or export your personal information, or to object to certain processing. To exercise any of these rights, email balla@dataspeaks.co — we respond within 30 days. If you are in the EEA/UK you may also lodge a complaint with your supervisory authority; if you are a California resident, you may exercise rights under the CCPA/CPRA (we do not sell or share personal information as defined there).

We operate from India and serve customers globally; your information may be processed in India, the United States, or other countries where our infrastructure providers operate, with appropriate safeguards in place.

Our Services are for businesses and are not directed to children under 16. We do not knowingly collect information from children.

We may update this policy from time to time. We will post the updated version on this page with a new effective date; material changes to how we handle connected-platform data will be notified to affected account holders.